Privacy Policy

01Scope of This Policy

This Privacy Policy explains how personal information is collected, used, shared and protected when visitors browse the ThomasPrime website, create an account, or request guidance on home, auto, health and life insurance options.

Using the site means this policy applies. It should be read together with the Terms of Services, which govern use of the site as a whole.

02Information Collected

Information arrives in two ways: details provided directly, and details gathered automatically while the site is used.

• Contact details such as name, email address and phone number
• Account details, including login credentials, chosen at signup
• Coverage-related details shared while exploring insurance options
• Messages submitted through the contact form
• Technical data such as browser type, device, pages visited and approximate location

03How Information Is Used

Personal information supports the guidance services offered on this site. Typical uses include:

• Responding to questions and coverage requests
• Creating and maintaining accounts
• Comparing and presenting suitable insurance options
• Sending confirmations, reminders and saved coverage details
• Sending marketing messages where consent has been given
• Improving how the site works and keeping it secure

04SMS and Phone Communications

With opt-in consent given at signup, ThomasPrime may send text messages and place calls about account activity, inquiry updates, saved coverage details, reminders and promotional offers related to insurance coverage options.

Message frequency may vary and standard message and data rates may apply. Consent is not a condition of purchase. Reply STOP to any message to unsubscribe, or HELP for support. Opt-out requests are honored promptly.

05Cookies and Similar Technologies

The site uses cookies and similar technologies to remember preferences, understand how pages are used and keep the experience smooth. Most browsers allow cookies to be blocked or deleted through their settings. Doing so may affect how some parts of the site behave.

06When Information Is Shared

Personal information is shared only where it is needed to deliver the services or where the law requires it:

• With insurance carriers and partners, to obtain quotes and arrange requested coverage
• With service providers who support the website's hosting, messaging and operations under confidentiality obligations
• With authorities, where a valid legal request or obligation applies

As highlighted above, personal information is never sold, rented or traded to third parties for their marketing purposes.

07Data Security

Reasonable administrative, technical and physical safeguards protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so absolute security cannot be promised, but protective measures are reviewed and improved on an ongoing basis.

08Data Retention

Personal information is kept only as long as it is needed for the purposes described in this policy, to comply with legal obligations, or to resolve disputes. When information is no longer required, it is deleted or anonymized.

09Your Choices and Rights

Depending on the state of residence, certain rights may apply to personal information:

• Requesting access to the information held about you
• Asking for inaccurate details to be corrected
• Requesting deletion of personal information
• Withdrawing consent to marketing communications at any time

Requests can be made using the contact details at the end of this policy and will receive a timely response.

10Children's Privacy

The site and its services are directed at adults and are not intended for children. Personal information is not knowingly collected from anyone under the age of legal adulthood. If such information appears to have been collected, it will be deleted promptly once identified.

11Third-Party Links

Pages on this site may link to external websites, including insurance carriers. Those sites follow their own privacy practices, and this policy does not cover them. Reviewing the privacy policy of any linked site before sharing information there is always recommended.

12Changes to This Policy

This policy may be updated to reflect changes in practices or legal requirements. The effective date above shows when the current version took force. Meaningful changes will be posted on this page, and continued use of the site after posting counts as acceptance.

13Contact

Privacy questions and requests are welcome through the contact page or the details below.